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| About Us RubyRed Crafts are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: RubyRed Crafts 113 Schofield Avenue Witney Oxfordshire OX28 1JR United Kingdom Phone: 01993 706401 Email: rwhitworth [at] rubyredcrafts [dot] co [dot] uk |
| Making A Purchase Making a purchase could not be easier. Just browse my online shop, and add any items that you wish to buy into the shopping basket After you have finished your selection, click on 'Checkout' and you will be asked for a few details that I need to be able to complete the order. Payment methods I accept payment by cheque or postal order.Sorry I cannot accept credit or debit card payments at the moment. Please make cheques payable to Rachel Whitworth and include your cheque guarantee number,card expiry date and name/address on the back of your cheque.Send your payment to the above Address (About Us). |
| Shipping And Handling Postage and Packaging. Postage and packaging is £1.50 on orders upto and including £10.Every additional £10 order is an extra 50p(see order form.) |
| Delivery Schedule Delivery Time I aim to deliver all orders within 7 working days of receiving your order,stock permitting.As I make all the items myself,when items are not in stock please allow 14-28 days for delivery.. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee No quibble guarantee I hope you will be very pleased with your Rubyred delivery.If you are not satisfied with any item please return it to me within 7 days and I will refund your money.Please note that postage can only be refunded if an item is faulty. Please obtain proof of posting from your Post Office when returning the package. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01993 706401 or write to us at 113 Schofield Avenue Witney Oxfordshire OX28 1JR United Kingdom |
| Privacy Policy Iwill treat your details with the utmost respect and will not pass them on to third parties. |
